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ROMA360: Comprehensive Solution for Customer Service Management
As we’ve previously mentioned, ROMA360 operates in two main capacities: as a service that functions as an interface between systems that don’t communicate, such as an ERP and a specific software (with examples of integrations with Mercado Libre), or as the primary product for managing a company’s customer service. Today, we want to focus on…
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The Major Benefit of Using ROMA360
If asked about the greatest benefit of using ROMA360, I would answer with a classic Uruguayan response: “it depends.” Nowadays, although ROMA360 is often seen as a product, a software solution, we prefer to call it a SERVICE. In its purest essence, ROMA360 aims to provide the best service for our clients. While these clients…
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Comprehensive Connectivity with ROMA360: All Available Integrations
The experience gained in building ROMA360 has led us to develop a vast number of interfaces, encompassing both the oldest and the most modern integration technologies. Evolution of ROMA360 Interfaces: Direct Database Integration: In addition to the mentioned technologies, ROMA360 facilitates direct connections with various databases through the GeneXus DataViews concept. This capability enables multiple…
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ROMA360: The Comprehensive Solution for Companies Looking to Overcome the Limitations of Large CRMs and ERPs
Different companies often face the issue of having a well-known management software or CRM in the market, but feeling that it is not enough. It’s not because they need a bigger software, but rather they underutilize it. This is not intentional; sometimes it happens because they do not have specialists in the tool to fully…
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ROMA360: The Versatile and Flexible Business Solution
ROMA360 is a versatile business management solution designed to adapt to various needs like a Swiss Army knife. Unlike large systems that do not adapt to specific problems, ROMA360 offers three key benefits: With artificial intelligence technology and a customer-centric focus, ROMA360 offers modern user interface tools through the LowCode GeneXus tool. Additionally, ROMA360 can…
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ROMA360: Transforming Business Management with a Customer-Centric Philosophy
The epiphany that gave rise to ROMA360 is difficult to pinpoint, as it did not emerge overnight but rather as the result of a process developed over many years. Fabricio De los Santos, CEO of DELFA.PT, is a renowned proponent of the Low-Code GeneXus tool and has accumulated over 25 years of experience leading more…
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Transforming the Last Mile: How ROMA360 Turns Clients into Knowledge Partners
Often, companies, regardless of their size, find themselves limited in their ability to systematize the “last mile,” so to speak. This can be because they have an outdated system that is difficult to adapt, or because the system is new but too rigid to allow for the desired changes. In many of the projects we…
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ROMA360 is the Perfect Solution for your Unique Needs
The experience of working on over 100 projects worldwide has given us a deep understanding of diverse needs and cultures. Each country has its own particularities, and every company is a unique universe. A company in a specific sector may have different requirements due to its operational methods, the size and efficiency of its staff,…
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The Philosophy behind the Design of ROMA360’s Architecture
Continuing with the origin of ROMA, it is important to deeply understand how the system was conceived. The omnichannel software ROMA is like bamboo in the world of technology. Just as bamboo grows rapidly and adapts to a variety of climates and soils, ROMA easily integrates into various markets and sectors thanks to its flexible…
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How did ROMA360 come about?
It is very difficult to pinpoint the exact moment of ROMA’s inception. Throughout our experience working with the Low-Code GeneXus tool, we have undoubtedly had the opportunity to undertake more than 100 projects in different countries and technologies. This has given us the chance to acquire a wealth of knowledge over more than 25 years…
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